The features you've always wanted designed specifically for you.
The features you've always wished for—designed exclusively for you.
Integration and Compliance with Regulatory Systems
(Tourism Authority, Shomoos,
ZATCA)
Now you can seamlessly integrate with key systems such as connecting to the Ministry of Tourism, Shomoos platform, the Zakat, Tax and Customs Authority (ZATCA), as well as local and global booking channels. Additionally, we offer SMS messaging services, creation and integration of a dedicated website for your property, electronic signing of rental agreements, and many other services.
Dashboard
To streamline the work of front office hotel staff, we've designed the main dashboard to meet their needs clearly and neatly displaying unit statuses, enabling quick booking entry, and providing key information such as today's occupancy rate, details of today's arrivals and departures, and guests whose checkout time is due.
Booking Management
Adding and managing reservations in Fandaqah is the easiest and fastest, with just a few simple steps. When creating a booking, you can view any existing guest notes, review the contract and booking summary, and add all types of vouchers all from the same screen. You can also message the guest directly via SMS or email and record special requests. The system provides complete management of both individual and corporate bookings through a cloud-based platform accessible from anywhere.
Reports
A comprehensive set of reports empowers you to make informed decisions to enhance your property. You can access reports on: Receivables, Expenses, Monthly reports, Guests, Units, Occupancy and availability rates, Room cleaning and maintenance, Cash flow, Guest details, Revenues and taxes, Booking sources, Monthly disclosure report for the Balady platform
Guest Reviews
Guests can now rate their experience immediately through an evaluation form sent to them via email or SMS after checkout, enabling you to listen to their feedback directly to enhance guest experience and improve your business performance.
Security and Protection
Secure servers to protect data privacy, secure storage of guest profile files, and automated, secure customer identity verification processes.
Fast Check-in (Document Reader)
The fast check-in via the document reader provides a digital experience that saves time by accurately capturing guest information, eliminating waiting and significantly speeding up the arrival process. It also increases staff productivity by reducing manual tasks, while fully complying with digital standards for storing and organizing data. The system automatically integrates with approved government platforms such as Shomoos, ZATCA, and the Ministry of Tourism, allowing data to be sent and updated directly across all required entities. This enhances compliance and makes the entire process smoother and more efficient.
E-signature Feature via Sign Stay Tablets
Sign Stay is a modern electronic signature feature via tablets that simplifies the check-in and check-out process quickly and efficiently. It allows guests to sign digitally without the need for paper, reducing time and effort while supporting digital transformation It also improves data accuracy, reduces human errors, and securely stores signatures for easy access when needed, providing a smooth and modern guest experience.
Instant Scanner for All Passports and Saudi IDs
This solution provides advanced technology to scan all passports, Saudi national IDs, and residency permits in under two seconds, with automatic and accurate guest data entry into your system—without any manual input or image storage, ensuring maximum privacy. It helps speed up check-in processes, reduce errors, and improve front desk efficiency, while remaining fully compliant with Shomoos and tourism systems—delivering a smooth and professional arrival experience from the very first moment.
Smart Automation System:
- Automatically schedule cleaning, maintenance, and inspection tasks.
- Smart automated locks with secure, one-time entry codes sent directly to guests.
- Automatic collection, allocation, and processing of payments—no manual intervention required.
- Send automated welcome and departure emails and messages to guests.
Channel Manager:
- Real-time synchronization and instant updates of rates and availability across all booking platforms.
- Intelligent booking management aligned with your property’s availability, minimizing errors.
- Update pricing and promotional offers across all channels with a single click.
- Enhances your visibility on online booking sites and optimizes your property’s photos and descriptions.
Property Management:
- 24/7 AI-powered assistant to manage bookings and instantly respond to guest inquiries.
- Mobile check-in and check-out for seamless guest experience.
- Dynamic, real-time price optimization based on demand and competitor benchmarking.
- Automated lease/rental agreement signing and secure electronic document storage.
Operations & Execution:
- Assign and optimize housekeeping tasks to boost staff productivity.
- Mobile-based employee attendance tracking.
- Automated scheduling of payments to service providers and suppliers.
Services:
- Create and customize a dedicated website for your property.
- Distribute and publish rates across global and local booking platforms.
- Supports multiple payment options (payment gateways), including Apple Pay, Google Pay, and Samsung Pay.
- Guest mobile app enabling in-room service requests and inquiries.
Communication & Support:
- Centralized guest communication hub (email, WhatsApp, SMS) in one place.
- AI-powered chatbot handling FAQs, offering promotions, and providing 24/7 multilingual support.
- Smart monitoring and management of online reviews and guest feedback.
- Secure, private messaging platform connecting owners and team members.
Add-ons:
- AI-driven dynamic pricing to maximize revenue.
- In-app AI chatbot for guest support.
- Digital welcome guide with essential instructions and information.
Integrations:
- Voice assistant integration (Alexa & Siri) to assist and guide guests.
- Unified smart control center for lighting, temperature, and security.
- Seamless accounting software integration (QuickBooks, Xero, Zoho, and more).
- Secure, automated guest identity verification.
Reports & Analytics:
- Intelligent dashboard providing real-time KPIs on occupancy, revenue, and guest ratings.
- Real-time visibility into costs and profits per property, directly linked to your financial wallet.
- Instant monthly financial statements for owners, fully supported with documentation.
- Revenue and demand management powered by predictive analytics to maximize profitability.
Because your satisfaction is our priority
Our Customers' Opinions
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Their customer service is professional—they speak the customer's language and understand our needs accurately and without complications
We have answers to most of your questions!
Fandaqah is easy to use, so you don't need any technical expertise. We provide training resources to help you get set up and optimize your property management solution.
Getting started is easy! Simply schedule a demo appointment with our team and see how Fandaqah can elevate your property management and guest experience.
During the demo, we'll take you on a full tour of the platform and showcase key features such as booking management, reporting, and the smart automation system. You'll get a hands-on preview of how Fandaqah simplifies operations and drives your business growth.
Fandaqah offers flexible pricing plans monthly and annual based on your property type and number of units. Contact us to receive a customized quote.
Fandaqah is easy to use, so you don't need any technical expertise. We provide training resources to help you set up and optimize your property management solution.
