Fandaqah 360 · Hotel groups & operatorsFor Saudi hotel groups

Your portfolio. One operating environment.

Centralised visibility
across every property.

Manage multiple properties through one operating environment, with group reporting, standard processes and your group’s branding.

Standardise operations across the portfolio and grow without adding systems, with one accountable technology partner and a clearly scoped plan.

For owners and operators responsible for about 10 or more properties.

Illustrative architectural scene of three Saudi hotel properties linked by one coral thread.
A portfolio of properties. A shared direction.

Built around the way you operate

Many properties.
One shared direction.

One platform to govern, report on and grow your portfolio.

Your properties may serve different guests, in different cities, under different operating structures. Start with a shared technology strategy that respects those differences.

  • Centralised control.

    Standards and approvals set once, at group level.

  • Portfolio visibility.

    Every property, and the group as a whole, in one view.

  • Room to grow.

    New properties join the same environment.

From group overview to property detail

The bigger picture.
The detail that matters.

Explore this illustrative dashboard. Choose a property to see how a group view could connect to local operational detail.

Your hotel group Illustrative branding

Portfolio overview

Scroll to move from the group into each property, or choose one.

Portfolio overviewProperty overview

Group overviewRiyadhJeddahAl Khobar

Sample week
Properties in view12/ 12
Sample occupancy76%
Reports available9/ 12

Occupancy by day

Illustrative reporting workflow

  1. 1Property prepares
  2. 2Group reviews
  3. 3Finance approves
Property reporting
PropertyOccupancySample status
01Riyadh81%For group review
02Jeddah74%For group review
03Al Khobar72%In preparation

Three of twelve example properties shown. All names, values and workflows are illustrative.Example property view. Permissions, reporting and approval routes are defined during discovery.

Concept demonstration only. Deployment, customisation, branding, metrics and supported integrations are agreed in the proposal.

Your brand. Your policies. Your hotel technology.

Dedicated to your group.
Defined together.

Agree how your group is governed in the platform: what is standardised, who sees and approves what, and how your brand appears.

Try it with your group.

Group colour
Stays on this device only.

Illustrative branding. Your identity is agreed in the proposal.

Branding & supported workflows

Agree the visual identity and the supported operational processes your group wants to standardise. Customisation is delivered to an agreed scope, with clear acceptance criteria.

Reporting & governance

Map group reporting, property-level views and who can see, change or approve information. Define the responsibilities of group teams and property teams before rollout.

Integrations & hosting

Review your existing systems, required interfaces, deployment approach and data requirements. Confirm technical feasibility, approvals and responsibilities in the proposal.

Support & accountability

Agree the service model, support responsibilities, training and escalation routes with one accountable technology partner. Define the implementation plan and checkpoints together.

Branding, hosting, customisation and service responsibilities are proposal-specific. Contract terms determine ownership and other rights.

The group discovery workshop

A better operating model starts
with the right questions.

Bring your owners, operations, IT and finance teams into one focused conversation.

We will map your property structure, priorities and technology decisions before preparing a scoped proposal. Bring your property list, current systems and reporting requirements.

  • Owner / CEO
  • COO / Operations
  • IT
  • Finance

What you leave with

A documented group brief and agreed next steps toward a clearly scoped proposal.

  1. Property structure

    Owned, managed and franchised properties, approximate count and technology purchasing authority.

  2. Reports

    The group and property-level information your teams need to review and act on.

  3. Permissions

    Who sees what, who approves what and which decisions stay with each property.

  4. Integrations

    Current systems, required interfaces, feasibility and the approval process.

  5. Hosting

    Deployment preferences, data requirements and agreed responsibilities.

  6. Support

    Service expectations, escalation routes, training and accountable owners.

  7. Implementation

    An agreed pilot, rollout sequence, acceptance criteria and success measures.

A clear path from conversation to rollout

Start with alignment.
Expand with a plan.

Define the work, test it with agreed properties and expand through documented checkpoints.

  1. Discover

    Confirm the group structure, decision-makers, priorities and requirements.

    A documented group brief
  2. Scope

    Agree deliverables, interfaces, responsibilities, commercials and acceptance criteria.

    A clearly scoped proposal
  3. Pilot

    Validate agreed workflows with selected properties before wider implementation.

    An agreed pilot review
  4. Roll out

    Expand in agreed phases with training, support and implementation checkpoints.

    A group rollout plan

Clear commercials

A proposal with every part in view.

Setup, ongoing service and agreed customisation are priced separately. Your property structure and agreed requirements determine the proposal.

  • Setup & implementation
  • Ongoing service
  • Agreed customisation

Before we meet

Good questions.
Clear expectations.

Prefer email? [email protected]

Who is this group platform for?

Local hotel operators, group owners and asset managers responsible for about 10 or more properties, with group-level operations, IT and finance involvement. We confirm managed, owned and franchised properties and who controls technology purchasing. A DMC is relevant only if it manages accommodation assets or technology decisions.

How much can we customise?

Customisation is delivered to an agreed scope. Branding, supported workflows, integrations and reporting requirements are assessed during discovery and documented in the proposal, with responsibilities and acceptance criteria.

Does white labelling transfer source-code ownership?

White labelling does not imply transfer of source-code ownership, unlimited changes or exclusivity. Your contract determines branding rights, ownership, hosting and other commercial terms.

Can we connect existing systems?

We review your current systems and required interfaces, including technical feasibility, approvals, implementation effort and ongoing responsibilities. Only supported, agreed integrations are included in the proposal.

How is the group proposal priced?

Setup, ongoing service and agreed customisation are priced separately. The proposal reflects the property structure, deployment approach, supported interfaces and implementation scope agreed with your group.

What happens before a wider rollout?

We agree the pilot properties, supported workflows, acceptance criteria and implementation checkpoints. The pilot review informs the next rollout phase and training plan.

Can we include AI use cases?

AI is demonstrated only through approved working use cases. Any proposed use case must be reviewed, validated and explicitly included in the agreed scope.

Your next step

Bring your group
into focus.

Explore how your group can centralise operations and improve visibility across every property, with the people responsible for operations, IT and finance.

Your hotel groupGroup portal

Welcome to your group platform.Welcome,

Headquarters
Not added yet
Properties
Not added yet
Structure
Not added yet

Discovery meeting not requested yetReady to request your discovery meetingDiscovery meeting requested

Illustrative branding · Sample data

Let’s plan your group platform.

Your group
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